Shipping policy

Shipping Policy

All artwork is made to order and fulfilled through our trusted print partner.

Processing Times

Orders are typically processed within 2–5 business days before shipping.

Estimated Delivery Times

• United Kingdom: 3–7 business days
• Europe: 5–14 business days
• International: 7–21 business days

Please note that delivery times may vary during busy periods or due to customs delays.

Tracking

Tracking information will be provided where available once your order has been dispatched.

Damaged or Lost Orders

If your order arrives damaged, incorrect, or does not arrive, please contact us within 14 days of delivery (or expected delivery) with your order number and photos if applicable.

We will work to resolve the issue as quickly as possible.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Contact

For any shipping questions, please contact:

Katherineelizabeth@thegreyexit.com